Help

Company Orders

What sort of jobs can you handle?

Big order? Quick turnaround time? No problem! Our vertically-integrated international supply chain ensures that we can process any sized order with accuracy and precision. We’ve processed orders from several large-scale clients such as Bloomingdales and Bed Bath & Beyond.

What if I have issues with your design choice?

By all means, let us know! Our experience and dedication to our customers are the twin pillars of our company. We want to make sure you're getting the best creative solution you can, and we won't be satisfied with the project until you are.

Personal Orders

The item I want is out of stock. When will it be available again?

Don’t sweat it! It is likely the product you’ve selected will be restocked soon. If you have specific questions about timing, just send us a message through our Contact page.

How large or small of an order will you handle?

We handle all types of orders! Whatever your project needs, we are able to accommodate to. Fill out our contact form and get a quote today!

What is the pricing of each item?

Pricing depends on the size of your order, the design, and where it’s being shipped. If you’re interested in getting a quote, fill out our contact form and one of our expert Packaging Specialists will be in touch with your quote shortly.

Product Lines

What sorts of products do you offer?

We offer a wide variety of high-end bags, boxes, mailers, collateral, supplies, and void filler, all of which are guaranteed to fit your business or personal needs. See our Catalog page for a more in-depth look. If you're interested in buying our basic Stock products, check out our Shop page!

Do you offer anything aside from packaging?

Actually, yes! We've partnered with a local agency to provide the best creative and branding services for your company. We also offer a variety of accessory products to further highlight your brand or personal flair. Have further questions? Contact us and we'll be in touch!

What is the pricing of each item? Does quantity affect this?

The pricing of each item depends on the size of your order, the design, and where it’s being shipped. If you’re interested in getting a quote, fill out our Contact form! One of our expert Packaging Specialists will be in touch with you shortly.

Where are your bags and packaging units made?

Our factories are located worldwide in China, Vietnam, and the United States. We're always partnering with new facitories to meet the increasing demand for quality packaging.

Shipping

How long will my order take to deliver?

With warehouse locations throughout North America, we provide quick and seamless solutions via an enhanced mesh distribution chain, meaning we’re usually just a day away! For particularly large orders, please allow 5-7 business days for your completed order to be delivered.

What about if the location is overseas?

No problem! With an international network of manufacturing facilities all over the world, we’re able to handle any size job wherever you are with speed and precision.

Is there a way to expedite shipping if needed?

For orders being produced internationally, we can use air freight instead of vessel freight for an increased delivery fee. Domestic orders have multiple shipping options as well, so please reach out and we'll happily discuss it with you!

Is there a way for me to track my order?

For international orders, we can provide live tracking data for orders on vessel and once on land, can be tracked. Domestic orders can be tracked with an order number.